Direct Benefit Transfer for LPG consumer (DBTL) is the scheme aimed to improve the subsidy administration of LPG across the country. As per this scheme an LPG consumer will get his/her cylinder at full market price (excluding VAT) and the differential between subsidized price and full market price i.e. the subsidy will be transferred to his/her bank account. Following are the key features of this scheme: <

• Under this scheme, all LPG consumers will start receiving their LPG cylinders at full market price and will get their subsidy directly in their bank accounts.


• To become eligible for this scheme an LPG consumer has to first become CTC consumer. To become CTC consumer one has to complete these 3 easy steps, as follows:

 Received his/her Aadhaar Number
 Linked his/her Aadhaar number to LPG consumer number.
 Linked his/her Aadhaar number to Bank account.

• After completing these 3 steps the CTC consumer will start receiving his/her LPG subsidy directly in their bank account.


• CTC consumers will get advance to buy their first subsidized cylinder after launch of the DBTL scheme.


• Non-CTC consumers will get 3 months to become CTC consumer.


• During these 3 months Non-CTC consumers will receive their LPG cylinder at subsidized price and if they become CTC during this period will start receiving their subsidy directly in their bank account.


• After 3 months Non-CTC consumers will receive their LPG cylinder at full market price.


• After 3 months, only if the consumer is a CTC consumer he/she will receive the LPG.

To start receiving LPG cylinder subsidy directly in Bank Account he/she needs to become Cash Transfer Compliant (CTC) consumer. To become a CTC consumer he needs to take following 3 steps please skip any step if already completed):
I. Obtain Aadhaar Letter or Aadhaar Number .
II. Link your Aadhaar Number to your LPG Consumer Number III. Link your Aadhaar Number to your Bank Account.

Step I: Obtain Aadhaar Letter or Aadhaar Number
< First enroll yourself by visiting your nearest Aadhaar enrollment center and get yourse lf enrolled. For the list of Aadhaar Enrollment Centers:
a. Please visit website http://appointments.uidai.gov.in/easearch.aspx
b. Visit your distributor to get the list of Aadhaar Enrolment centers in your district.
You can obtain your Aadhaar Number in following 2 ways:

Aadhaar Letter reaches your Address via Post.

If you have Enrolment Id (EID) slip, you can generate your e-Aadhaar after15-20 days of your enrolment by following 2 steps as detailed below. Please keep your Enrolment slip in your hand:
Step 1: Check your Aadhaar status athttps://portal.uidai.gov.in/ResidentPortal/statusLink
If the status is “Aadhaar Number Generated” then go to Step 2.
Step2: To generate your e-Aadhaar, click on this link and follow instructions. http://eaadhaar.uidai.gov.in/eDetails.aspx .

Step II: Link your Aadhaar Number to your LPG Consumer Number
After receiving your Aadhaar Letter, you can follow either of following options to link your Aadhaar number with your LPG consumer number:
a. Prepare the Aadhaar LPG Linking Form. Please ensure that if your Address in Aadhaar Letter is different from Cylinder delivery address then you need to submit the Proof of Address of Cylinder delivery along-with the ARS to your Distributor. Submit this sheet (and Proof of Address) to your distributor to link your Aadhaar number with your consumer number.
b. Post Aadhaar Registration Sheet (ARS), along-with your Proof of Address, to following Addresses of your respective LPG Company Address. Click or Copy in your browser following link(s) to know the address of your company in your district where you need to send your ARS sheet (you should send your ARS sheet to the respective companies’ delivery address of your district only):
 For IOCL / Indane: http://www.indane.co.in/letterprocedure.php
 For HPCL / HP Gas: https://www.hindustanpetroleum.com/En/UI/hpanytime.aspx
 For BPCL / Bharatgas:http://www.ebharatgas.com/pages/images/IVRS_SMS_Add.pdf
c. Call on toll free number 18002333555, inform the call center agent that you want to give your Aadhaar number and follow their instructions.
d. Visit website https://rasf.uidai.gov.in Press the Start now button and follow the procedure.
e. Call your company’s number and follow IVR instructions. The list of numbers for each district can be found here:
For IOCL / Indane: http://indane.co.in/sms_ivrs.php
For HPCL / HP Gas: https://www.hindustanpetroleum.com/En/UI/hpanytime.aspx
For BPCL / Bharatgas:http://www.ebharatgas.com/pages/images/IVRS_SMS_Add.pdf
Consumer can send two SMS to register (SMS-1 and SMS-2). You can send the SMS to following numbers:

For BPCL / Bharatgas consumers: 57333 (All India).

52725 (Vodafone, MTNL, Idea, Airtel & Tata users).

For HPCL / HP Gas consumers 9666023456.

For IOCL / Indane consumers: 9948824365.

*How to register your Mobile number with your Oil Company
Register your mobile number as per steps given below:
Step III. Link your Aadhaar Number to your Bank Account
You also have to link your Aadhaar number with your bank account, if not already done so, to become eligible for transfer of subsidy in your bank account. For linking your Aadhaar number with your Bank Account, you can take either of following 2 methods:
1. Visit your nearest bank branch, ask the Bank Representative that you want to link your Aadhaar number with your bank account and follow their instructions.
2. You can also link your Aadhaar Number with your Bank Account through your distributor. Fill the “Bank Account – Aadhaar Linkage Form (For LPG Consumer only)”, attach a copy of your Aadhaar Letter and drop it in “Bank Form Drop Box” kept with your distributor and key locations in your districts. The forms are available with your distributor.

To check your Aadhaar linkage status please visit the transparency portal of your LPG Company. Following are the steps to check your Aadhaar linking status at Transparency Portal.
 Step 1: Please click the below given links or paste in your browser For HPCL:
http://dcmstransparency.hpcl.co.in/TransparencyPortal/Transparency/Tra nsparency.aspx
For BPCL:http://www.ebharatgas.com/ebgas/CC_include/Transparency_portal_ne w.jsp
For IOCL: https://spandan.indianoil.co.in/transparency/
 Step 2: Enter all the details under “Normal Search” and press Proceed Button.
 Step 3: Search your details by entering your Consumer No. or Consumer Name under Search By option and press Enter to know your Aadhaar linking status in LPG and Banks.

For getting any information, providing feedback and for registering any complaint OMCs have call center which is accessible at Toll Free No 18002333555. Consumers can also visit the website www.petroleum.nic.in/dbtl for more details on DBTL or the Oil Companies websites www.indane.co.in,www.ebharatgas.com & www.hpgas.com.

It takes about 2-3 days to transfer your subsidy in your bank account after delivery of your cylinder. If your cylinder was delivered in last 2- 3 days please wait for 1-2 more days to check your subsidy in your bank account through the transparency portal. However, even if you still do not receive your subsidy, please log a complaint at our DBTL Grievance Cell (Call Toll free number 18002333555). Based on the situation, we will either be able to tell you the reason on the call or will revert back to you on your Registered Mobile number.

Please visit your concerned bank with your Aadhaar number and account details if you have to know the reason of your failed transaction.

After you give your request of linking Aadhaar number with your Consumer number, it takes about 2-3 days to link your Aadhaar number to your Consumer Number, If you have sent your linking request in last 2-3 days please wait for 1-2 more days and check your Aadhaar linking status in LPG database. However, even if your Aadhaar is still not linked, please log a complaint with our Grievance Cell (Call Toll free number 18002333555). Based on the situation, we will either be able to tell you the reason on the call or will revert back to you on your Registered Mobile number.

After you give your request of linking Aadhaar number with your Bank Account, it takes about 2-3 days to link your Aadhaar number to your Bank Account number, If you have sent your linking request in last 2-3 days please wait for 1-2 more days and check your Aadhaar linking status in LPG Transparency Portal. However, visit your bank and tell them to upload your account details to NPCI mapper they will to tell you the reason. Alternatively you may choose to link your Aadhaar number with any other bank by submitting the duly filled Bank Linking Form. India and satisfies the verification process laid down by the UIDAI, can enroll for Aadhaar. Each Aadhaar number will be unique to an individual and will remain valid for life.

You can obtain your Aadhaar Number in following 2 ways: If you have Enrolment Id (EID) slip, you can generate your e-Aadhaar after 15- 20 days of your enrolment. You would need your Enrolment slip to generate your e-Aadhaar. To generate your e-Aadhaar, click on this linkhttp://eaadhaar.uidai.gov.in/eDetails.aspx Wait for Aadhaar Letter to be delivered to your Address via Post.

It takes about 2-3 days to transfer your subsidy in your bank account after booking of your first cylinder post notification of your district for DBTL launch. If you have made your booking in last 2-3 days please wait for 1- 2 more days to check your subsidy in your bank account. However, even if you still do not receive your subsidy, please log a complaint at our Grievance Cell (Call Toll free number ). Based on the situation, we will either be able to tell you the reason on the call or will revert back to you on your Registered Mobile number.